Tuesday, October 19, 2004

HSBC: The S stands for Sucks

From the Name Them and Shame Them Department

My bank recently returned three cheques I had paid in, which were funeral and other fees from one of our local undertakers, an excellent, friendly and caring family firm. These cheques had been bounced by the undertaker's bank branch, marked 'Account Closed'. The undertaker had indeed closed that account, but with instructions that the bank should first honour all cheques already drawn, which the bank agreed to do. They failed to honour their instructions and promise, to the great embarrassment of a fine local business.

The bank? HSBC. The branch? Their Witney branch.

My advice: if you are thinking of opening a bank account, or changing yours: don't even think about HSBC. And if you are unfortunate enough to use them: well, what about changing?

The sad thing is that this is probably typical. The banks and financial institutions don't really give a damn about individual customers (unless they can add your little debt to the trillion pounds or so of personal debt that feeds their outrageous profits) or business customers that are anything smaller than Megacorp Inc.

posted by Tony at 10/19/2004 09:20:37 AM


Anonymous said...

If the account is closed, how could the cheque be honoured? Where would the money come from?

9:19 PM  
Anonymous said...

HSBC does suck!!! I live in the States, and if you pay their credit card online, it wont go thru for at least 2 business days so if the weekend is coming you get a late fee, and if you call to pay they charge another 15 bucks. Plus they raise their rates at will and the customer service are all robots.

9:39 PM  
Anonymous said...

Pay your bill on time and you won't have to worry about late fees. Duh

3:16 AM  
Anonymous said...

HSBC sucks aload of cock

12:18 AM  
ARUN said...

HSBC is a bank that I would rather not deal with. Their credit card statement is printed with dot matrix printer in a amateurish sort of way and their customer service persons are unfriendly. I applied for a job in HSBC some eight years ago and I wont apply there again...

4:57 PM  

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